Starting from November 19, 2021, reconsideration requests will be available on the FTA’s e-services portal (in English also) instead of the Authority’s website.

Kindly follow the below steps to submit your reconsideration request via the e-services portal:

If you are a registered user:

1. Login to the e-services portal
2. Click on “Reconsideration” to access the Reconsiderations dashboard
3. Click on the “Registered Reconsideration” tab
4. Click on “New Reconsideration Request”
5. Fill in the form, attach the required documents, and submit the form

If you’re an unregistered user:

1. Create an e-Services account with the FTA
2. Verify your e-Services account
3. Login to your e-services account
4. Create a new taxable person account by clicking on “Add New Taxable Person”
5. Click on “Reconsideration” to access the Reconsiderations dashboard
6. Click on the “Non-Registered Reconsideration” tab
7. Click on “New Reconsideration Request”
8. Fill in the form, attach the required documents, and submit the form.

Please check the user guide from FTA website for more details on how to submit the reconsideration request through the e-services portal.

https://www.tax.gov.ae/-/media/Files/EN/PDF/Guides/Reconsiderations-User-GuideEnglishV10-17-11-2021.pdf

 

Source: Federal Tax Authority.